VDR software offers a secure and encrypted environment to share sensitive documents with multiple parties. It’s often used during M&A due diligence, but it can also be used to aid in bankruptcy procedures, fundraising and a variety of other business transactions that require document sharing. It’s essential that advisors are aware of how to use VDR technology to improve their client outcomes.
As with any other tech stack, it’s vital to ask a prospective VDR partner for performance and reliability data. You should look for information on average uptime, interruptions and delays. It’s also a good idea for you to check third-party certifications such as SOC. These certifications are independent verification that the VDR partner has taken the necessary steps to protect the privacy of customers’ data.
A good VDR provider will also provide professional customer support through multiple channels. Look for in-app live chat, phone and email support that spans multiple languages along with training videos and dedicated teams and managers. Modern providers itsoftup.com are accessible 24 hours a day all week long.
Consider how the VDR was developed with the needs of your client in mind. Does it have a clear, intuitive user interface? Does it allow large-scale uploads and downloads? Does it allow you to swiftly access the most common documents and search for specific words? These features can make your customers experience less stressful and save them hours during the transaction.